Disability Policy Document Archive

Developing an Effective Dissemination Plan

Date Mailed: Friday, February 23rd 2001 05:18 AM

>From the web page
http://www.ncddr.org/du/products/dissplan.html

National Center for the Dissemination of Disability Research

August 2000

Developing an Effective Dissemination Plan

Table of Contents

  Introduction

  WhatR17;s In It for Me?

  Utilization is the Goal

  Philosophical Framework of Dissemination and Utilization

  Your Dissemination Policy

  Ten Elements of an Effective Dissemination Plan

  Dissemination Planning through Answered Questions

  Developing a Dissemination Strategy

  Timing

  Training Events and Product Development

  Dissemination Assistance and Resources

  Related Reading Available Online from the NCDDR

  References

     The NCDDR staff wish to thank the following
     individuals for reviewing and suggesting modifications
     during the draft stage of this document.

  Barbara Granger, Ph.D.

  Director of Training and Dissemination

  Matrix Research Institute

  Philadelphia, Pennsylvania

  Glen White, Ph.D.

  Institute for Life Span Studies

  University of Kansas

  Lawrence, Kansas

  Developing an Effective Dissemination Plan

Introduction

Grant application priorities vary in their emphasis on
dissemination as a necessary part of a successful proposed
scope-of-work. Often, however, the results and impact of your
grant efforts rest in the effectiveness of your dissemination
activities. With effective dissemination, the awareness,
recognition, and possible use of your grant outcomes may be
greater than expected. Sound planning can help achieve this
result.

Success in dissemination is more likely to occur when the
"packaging" and overall nature of the information has been
influenced by appropriate input from the potential
recipient/user audience. Dissemination should produce an effect
R11; use of the information R11; on the part of the recipient.
Success in dissemination will be limited when a proposed
scope-of-work approaches it as if it were: (1) the simple
production of documents in the form of journal articles, book
chapters, or reports, or (2) the relocation of such documents
from Point A to Point B.

For the NIDRR grant community, dissemination activities have
been defined this way:

     In carrying out a dissemination activity under this
     program, a grantee must systematically distribute
     information or knowledge through a variety of ways to
     potential users or beneficiaries.
     (Authority: Section 202, 29 U.S. C. 761a; Federal
     Register, 2/6/97, pp. 5711-5721)

Experts in the dissemination field incorporate ideas about
communication as a two-way process and, as a result, extend the
job of dissemination to necessarily include providing support
for actual understanding/consideration of concepts and possible
implementation of changes as an intended result of dissemination
activities.

NIDRR has also defined utilization activities for its grantees:

     In carrying out a utilization activity under this
     program, a grantee must relate research findings to
     practical applications in planning, policy making,
     program administration, and delivery of services to
     individuals with disabilities.
     (Authority: Section 202, 29 U.S. C. 761a; Federal
     Register, 2/6/97, pp. 5711-5721)

The experience of the NCDDR and the literature concerning
dissemination strategies lead to the perception that to be
effective, dissemination systems need the following
characteristics (Mace-Matluck, 1986; Pollard, 1989; Pollard and
Rood, 1989; Westbrook & Lumbley, 1990):

  * They are oriented toward the needs of the user,
    incorporating the types and levels of information needed
    into the forms and language preferred by the user.
  * They use varied dissemination methods, including written
    information, electronic media, and person-to-person contact.
  * They include both proactive and reactive dissemination
    channels - that is, they include information that users have
    identified as important, and they include information that
    users may not know to request but that they are likely to
    need. Clear channels are established for users to make their
    needs and priorities known to the disseminating agency.
  * They recognize and provide for the "natural flow" of the
    four levels of dissemination that have been identified as
    leading to utilization: spread, exchange, choice, and
    implementation.
  * They draw upon existing resources, relationships, and
    networks to the maximum extent possible while building new
    resources as needed by users.
  * They include effective quality control mechanisms to assure
    that information to be included in the system is accurate,
    relevant, and representative.
  * They include sufficient information so that the user can
    determine the basic principles underlying specific practices
    and the settings in which these practices may be used most
    productively.
  * They establish linkages to resources that may be needed to
    implement the information - usually referred to as technical
    assistance.

Dissemination approaches that implement a mechanical, one-way
flow of written information have not proven to be effective in
encouraging widespread adoption and implementation of new
programs, ideas, and strategies.

WhatR17;s in it for me?

In many ways, the ultimate impact of your planned project rests
in the effectiveness of your dissemination strategy. To a
growing degree, proposal applications are being reviewed in
terms of their level of contribution to the intended target user
group(s). Grantees are being reviewed in different ways and
asked to provide data that directly or indirectly relate to the
way in which the results of projects are reaching their intended
target audiences with information they find useful.

It is essential for applicants and individuals implementing
funded projects to be aware of "customer satisfaction" levels
across a wide range of potential customer groups. NIDRR grantees
will be encouraged on an increasing basis to learn about and
express the level, degree, and nature of usefulness of the
information and results of their grant activities. Promoting
customer satisfaction is at the heart of effective dissemination
and utilization planning. Both applicants and grantees will be
more successful if dissemination goals, objectives, and
activities are carefully and effectively planned.

Utilization is the Goal

The underlying reason to gain and then disseminate new
research-based information, is to assure it is appropriately
considered for use in reaching decisions, making changes, or
taking other specific actions designed to improve outcomes. That
is, the goal of dissemination is utilization. Facilitating the
utilization of research-based information is a complex process.
Many barriers exist, both in dealing with the steps necessary
for implementation and in ensuring that recipients have the
skills, attitudes, and awareness levels needed to benefit from
the research outcomes. Significant dissemination-oriented
research literature indicates that the following factors are
closely related to achieving utilization in the dissemination
process:

  * The information provided must include details of content,
    context, and resources needed before implementation can be
    planned in sufficient detail (Fullan, 1985; Mace-Matluck,
    1986; Pollard, 1989; University of Wisconsin-Stout, 1989).
  * The individual needs of information users will vary
    according to the levels of use and stages of personal
    concern demonstrated (Bradsher, 1995; Carrillo, Lumbley &
    Westbrook, 1984; Hall & Hord, 1987).
  * Information users will more effectively implement change if
    they, themselves, understand the process and the flow of
    activities that will be involved (Blasiotti, 1992; Hall &
    Hord, 1987; Pollard & Rood, 1989).
  * Programs and practices must be adapted to meet the
    particular needs of each individual organization (Duarte &
    Rice, 1992; Corbett, Dawson, & Firestone, 1984; Deal,
    1986;).
  * All parties involved in the utilization or implementation
    process must be able to contribute to planning (Leung, 1992;
    Westbrook & Botterbusch, 1989).
  * Users will accept assistance, information, and ideas from
    sources they believe to be credible and trustworthy (Baker,
    1984; Carrillo, Lumbley & Westbrook, 1984; Fullan, 1985).
  * The utilization process requires time and support from
    beginning to end (Fullan, 1982; Hall & Hord, 1987; National
    Center for the Dissemination of Disability Research, 1996).
    It also requires personal involvement; outside organizations
    must provide some level of in-person support including
    follow-up and ongoing feedback and exchange (Fullan, 1985;
    Louis, Kell, Dentler, Corwin, & Harriott, 1984).

Philosophical Framework of Dissemination and Utilization

Experience and literature support the need for a philosophical
or conceptual framework for dissemination and utilization
processes. The following major elements apply to the work of the
NCDDR with NIDRR grantees:

  * Dissemination is a process requiring a careful match among
    (a) the creation of products or knowledge, and the context
    of that creation, (b) the target audiences, and (c) the
    content, media, formats, and language used in getting the
    outcomes into the hands (and minds) of those target
    audiences. It is far more than the simple distribution of
    paper or products.
  * The goal of all dissemination should be utilization.
    Utilization may mean different things to different members
    of a target audience; in some cases, it may mean rejection
    of a product or research finding. The critical element of
    utilization is that the research outcome must be critically
    and thoroughly digested, and the individual must fit the new
    information with her or his prior understandings and
    experience.
  * One of the most effective ways to increase utilization - and
    to improve the quality and relevance of research - is to
    involve potential users in planning and implementation of
    the research design itself.
  * Effective dissemination and utilization require an
    understanding of the change process.
  * Effective dissemination is critically linked to its
    timeliness and comprehensiveness.
  * Effective dissemination of disability research requires
    careful planning and effort throughout the life of a
    research project.
  * Dissemination is a process that requires ongoing support and
    personal intervention to achieve utilization.
  * All NIDRR grantees share in the responsibility to
    disseminate their project results to all appropriate target
    audiences, and in accessible formats.

Your Dissemination Policy

A policy statement is a way many institutions express
accomplishment of their mission and values to their staff and to
the public. Policies serve as a foundation for the
implementation of procedures and often address areas that are
regulated by legal requirements. In addition, policies help
establish the variety of ways that staff can respond to help
accomplish the stated institutional mission.

Policies help guide staff by establishing a common vision and a
"standard" of accepted behaviors to demonstrate in order to
achieve that vision. The question is: Does dissemination deserve
its own policy? Staff of the NCDDR feel that the development of
such a policy could benefit you in several ways:

  * It helps to clarify the value placed upon dissemination by
    your NIDRR grantee organization.
  * It provides an opportunity to consider the impact
    dissemination, and decisions reached about it, have on the
    ultimate utilization of your research-based information.
  * It facilitates a clarification of the intended groups of
    users for the information generated through your disability
    research function.
  * It establishes the value and measures that will be engaged
    to achieve "ease of access and simplicity of comprehension
    and
    use" R12; in other words, accessibility.
  * It reduces staff confusion about the correct course of
    action and, as a result, lower staff costs and increase
    timeliness of response time.
  * It describes what steps you will take to ensure that the
    general public is aware of the availability of alternate
    formats of your material.
  * It provides an opportunity to clarify how your dissemination
    policy facilitates accomplishment of the organizationR17;s
    mission.
  * It clarifies the extent to which you will communicate your
    dissemination policy to the public, reinforcing awareness of
    the availability of accessible, timely information, and
    technical assistance to support its utilization.
  * It provides an opportunity to describe how the success of
    your dissemination policy will be evaluated and with what
    frequency it may be modified.

A dissemination policy can be a very effective and low-cost
method of addressing issues of dissemination and utilization.
Although impacting the lives of end-users is often a goal of
many human intensive research projects service projects seldom
do these projects and home-organizations explain how efforts of
dissemination will be tied to utilization.

Ten Elements of an Effective Dissemination Plan

After you have developed your dissemination policy statements,
you are ready to turn your attention to more specific
dissemination planning. Remember that your dissemination
planning should start at the beginning of your research
activities, not at the end. While some details of the
dissemination effort will be suggested in your original proposal
and refined as you progress through your research, your
dissemination plan goals and objectives should be clarified at
the beginning of your research project in consultation with your
NIDRR project officer. This approach will allow you to meet your
dissemination challenge in a timely manner.

  * Goals: Determine and document the goals of your
    dissemination effort for your proposed project.
  * Objectives: Associate each goal with one or more objectives
    that clarifies what you are trying to accomplish through
    your dissemination activities.
  * Users: Describe the scope and characteristics of the
    "potential users" that your dissemination activities are
    designed to reach for each of your objectives.
  * Content: Identify, at least, the basic elements of the
    projected content you have to disseminate to each of the
    potential user groups identified.
  * Source(s): Identify the primary source or sources that each
    potential user group is already tied into or most respects
    as an information source. Consider ways to partner with
    these sources in your dissemination efforts.
  * Medium: Describe the medium or media through which the
    content of your message can best be best delivered to your
    potential users and describe the capabilities and resources
    that will be required of potential users to access the
    content for each medium to be used.
  * Success: Describe how you will know if your dissemination
    activities have been successful. If data is to be gathered,
    describe how, when, and who will gather it.
  * Access: Describe how you will promote access to your
    information and how you will archive information that may be
    requested at a later date. Consider that most people will
    use your project-related information when they perceive a
    need for it R11; not necessarily when you have completed
    your research project.
  * Availability: Identify strategies for promoting awareness of
    the availability of your research-based information and the
    availability of alternate available formats.
  * Barriers: Identify potential barriers that may interfere
    with the targeted usersR17; access or utilization of your
    information and develop actions to reduce these barriers.

Dissemination Planning through Answered Questions

The dissemination planning process assists in answering
questions related to the ten elements of effective dissemination
planning. Figure 1 provides an overview of some of the
research-based questions that should be answered in constructing
your dissemination plan.

Figure 1

Common Questions to be Answered in Dissemination Planning

Goals

     What effect is your dissemination effort aimed at
     producing?

     What group or groups will your efforts benefit?

     In what ways will the group or groups benefit from
     your efforts?

Objectives

     In terms of each goal, what major areas of
     accomplishments will be required?

     In terms of each major area of accomplishment, what
     quantity and/or quality will be required for success?

Users

     Is your research design clearly related to specific
     intended groups of "users" or beneficiaries of your
     projectR17;s results?

     Do you have different dissemination and utilization
     outcomes for targeted primary and/or secondary (if
     applicable) user group(s)?

     Have you collaborated with identified intended user
     group(s) to determine dissemination goals and
     activities?

     What needs assessment data do you have to identify the
     extent of motivation or readiness of your intended
     user group(s) to access information in the
     projectR17;s topical area?

     Is your dissemination strategy directly targeted to
     intended users by name?

     Are your intended user group(s) known well enough for
     you to describe such dissemination-related
     characteristics as:

       * average reading/comprehension level,
       * dominant language,
       * level/scope of desired information, and
       * accessibility requirements?

Content

     Is the reading/comprehension level required to
     understand your projectR17;s information analyzed and
     matched to the characteristics of your intended user
     groups?

     Does the content of project information match the
     expressed informational needs of the intended user
     groups?

     Do you provide examples or demonstrations of how to
     use, and the implications of use of your
     research-based information?

     Is your content reviewed through a quality control
     mechanism to assure accuracy and relevance?

     Has your user group(s) been involved in developing
     content and in field-testing (or other review) and
     revision of your project information?

     Is your project information available in languages
     that are dominant among your intended user group(s)?

     Does your dissemination plan address factors that may
     promote use of your information, such as, staff time
     budgetary, or efficiency implications?

Source(s)

     Is your project/organization perceived by user groups
     as an active information dissemination resource?

     Would collaborating with another project,
     organization, association, or institution, for
     dissemination purposes, strengthen the credibility and
     receptivity for your information?

     Do users regard your project staff as highly
     knowledgeable resources in the projectR17;s topical
     area?

     Is your project "partnering" in any way with
     nationally recognized associations, organizations,
     institutions of higher education, or other entities in
     the scientific community?

     Is your project collaborating with any other
     organization(s) or association(s) in order to use
     their current information networks and vehicles
     reaching one or more of your targeted audiences?

Medium

     What resources, knowledge, and information are needed
     by your intended user to understand and apply your
     message?

     Does your content include "real world" examples and
     illustrations that communicate to non-technical user
     group(s)?

     Is your information to be delivered through existing
     networks, communication channels,
     associations/organizations, meetings/conferences, and
     other venues?

     How does each dissemination format and mode you use or
     plan to use reach your target audience(s)?

     Are you using media channels that are currently
     reaching your target audience(s)?

Success

     Have you sampled your user group(s) regarding
     information previously received from your project to
     determine their satisfaction with its communication
     style, content of message, and accessibility?

     Does your research or project design clearly describe
     measurable outcomes to assess impact/use by each user
     group?

     Does your project provide technical assistance to
     facilitate understanding/implementation of your
     information for each intended user group,?

     Do you, at least annually, evaluate the impact of your
     dissemination activities in terms of both process and
     outcome measures?

     Does your project use past dissemination impact
     evaluation data to guide new plans for dissemination?

Access

     Do you provide your project information in alternate
     formats that are accessible to all members of the
     intended user group(s)?

     Do you share and allow requests for information
     through multiple means, for example, telephone, fax,
     mail, e-mail, and other modes upon request?

     Has your project staff conducted a needs assessment to
     determine usersR17; general accessibility requirements?

     Are you providing information to users through
     channels (visual, auditory, etc.) they are known to
     prefer?

     Is your project information delivered directly to
     intended users?

     Is your project information available in full-text
     format through the Internet?

     How will your disseminated information be evaluated by
     users in terms of its ease of use?

     Does your dissemination plan describe a strategy to
     conduct personal follow-up with users to assess
     customer satisfaction and usefulness?

Availability

     Do you have activities planned to inform targeted
     group(s) about the availability of your information?

     Are you providing awareness of availability of your
     information in alternate formats and through a variety
     of modes or channels?

Barriers

     Has a representative sample of your intended user
     groups been meaningfully involved in planning,
     implementing, and evaluating the projectR17;s
     activities?

     Does your plan bring the projectR17;s researchers into
     frequent personal dialogue with members of the
     intended user group(s)?

     Do you provide periodic feedback to your user groups
     regarding your dissemination-related impact evaluation
     data?

     Do you measure the cost-effectiveness of various
     dissemination-related strategies you may have used?

     Has an assessment been conducted within the last two
     years of the intended/actual user groupsR17; perceived
     information needs?

     Is the amount of technical information included in
     your research-based materials responsive to expressed
     technical information needs of your user groups?

     Do you make information available in any alternate
     format requested by individual users?

     Does your dissemination strategy include opportunities
     for person-to-person contact with users?

     Does your project periodically sample to determine the
     manner in which users learn about the availability of
     your projectR17;s information?

     Does your project staff who engage in discussions with
     user groups have both technical knowledge and
     effective communication skills related to your
     dissemination goals?

Developing a Dissemination Strategy

Your dissemination plan outlines basic elements. You also need a
strategy to implement your planR17;s basic elements. This
strategy should be conceptualized in terms of how you will
address specific issues related to ensuring that your
dissemination efforts produce utilization. Your strategy should
also be complete enough to frame certain requirements for
implementation of your plan that usually involve staff time and
budgetary resources. In certain cases, your strategy may also
involve third-party assistance from graphic or World Wide Web
designers, printers, or others with special expertise. For this
reason, your plan should include a description of your strategy
for implementation and the resources that are projected to be
needed to be successful.

Figure 2 describes issues that your dissemination strategy may
need to address. The most successful strategies for
implementation of your dissemination plan will be broad-based
and developed in such a way that unexpected "surprises" do not
cause it to fail. Following are some possible issues that may
need to be considered in your strategy.

Figure 2:

Possible Issues Related to Dissemination Strategizing

     User Groups

       * Limited user readiness to change
       * Widely divergent format and level of information
         needed
       * Multiple levels of contextual information needed
       * Less than clear relevance to own needs
       * Variety of dissemination media preferred
       * Limited number of information sources trusted

     Source

       * Low level of perceived competence
       * Limited credibility of experience
       * Suspicion regarding motive
       * Lack of sensitivity to user concerns
       * Limited relationships to other sources trusted by
         users

     Content

       * Low confidence in quality of research and
         development methodology
       * Limited credibility of outcomes
       * Restricted comprehensiveness of outcomes
       * Unclear utility and relevance for users
       * Non-user friendly format
       * Costs or equipment required to access
       * Lack of statistical power in research design,
         procedures, and data analyses

     Context

       * Limited applicability to current issues in the
         field
       * Competing knowledge or products
       * General economic climate and circumstances
       * Lack of relationship between outcomes and existing
         personal knowledge or products

     Medium

       * Limited physical capacity to reach intended users
       * Long timeframes required to access
       * Unclear accessibility and ease of use
       * Lack of flexibility
       * Limited reliability
       * Cost effectiveness
       * Limited clarity and attractiveness of the
         information "package"

Timing

The best time for dissemination planning is during the proposal
development process. It is at this time that you have, perhaps,
the most flexibility to plan and to allocate staff time and
budgetary resources. While it is true that you do not know what
your research will show prior to actually engaging in the
research, you can project what you think might be learned and
the audiences that would potentially benefit from knowing those
outcomes. Once that is done, you can plan activities that would
facilitate your outreach to those audiences during the course of
your research project(s).

Appropriately timing your planning for dissemination is
important in order to: (1) give sufficient "lead time" to
affiliate with other organizations, associations, and
institutions as may be beneficial; (2) organize and develop
information sharing opportunities with key target audiences; (3)
involve key expertise that may be resident on your project
staff; and (4) budget for public awareness campaigns and other
strategies to successfully reach out to targeted groups.
Effective dissemination does have staff time and budget
implications that need to be projected and included in your
initial proposal planning and development efforts.

Training Events and Product Development

Dissemination planning provides an opportunity for dissemination
goals, strategies, and activities to be conceptualized and
carefully considered. In your planning process, it is important
to remember that training events, such as:

  * conferences,
  * workshops,
  * academic courses,
  * meetings,
  * computer-based discussion lists, and

products, such as:

  * reports,
  * journal articles,
  * video tapes,
  * newsletters, and
  * websites

are primary tools that may or may not help you reach your
dissemination goals with certain target audiences. A thoughtful
dissemination plan allows you to move beyond the simple listing
of events and products as your dissemination strategy. The most
effective dissemination outreach efforts are not designed in
broad-brush fashion to equally reach any and all of your
designated target audiences through a single training event or
product. An effective dissemination planning process will select
from the wide range of dissemination tools that are available
and identify one or more that are "tailored" to promote
achievement of your dissemination goals with each specific group
within your target audience.

Dissemination Assistance and Resources

The National Center for the Dissemination of Disability Research
(NCDDR) is a resource available to grantees of NIDRR. The
activities of the NCDDR include the following areas:

Research Activities R11; such as surveys, focus groups, and
other data collection strategies to clarify information needs
among a variety of target groups;

Demonstration Activities R11; are designed and conducted to test
the effectiveness of innovative approaches to increasing access
and use of research outcomes developed by NIDRR grantees;

Dissemination and Utilization Activities R11; provide concrete
supports to centralize access and focus on knowledge surrounding
major areas of NIDRR research and related activities; and

Technical Assistance Activities R11; are provided to NIDRR
grantees through information sharing and consultation as well as
through joint planning and implementation of
dissemination/utilization plans.

More specifically, the work of the NCDDR provides information
and assistance that should be useful to NIDRR grantees as they
go about planning and implementing their dissemination
activities. Major activities may be of special interest to you
for the following resources and activities that they offer:

Research Activities. The NCDDR research activities are designed
to collect information that will assist in identifying the needs
and most likely strategies that will assist in matching
dissemination practices with intended user groups. Major
activities of the NCDDR in this area include:

  * Collecting survey information on an annual basis from large
    numbers of key potential target audiences for disability
    research outcomes including:
    * Persons with disabilities and their families
    * Community-based independent living centers
    * Consumer groups and advocacy organizations
    * Direct disability service organizations
    * Healthcare professionals
    * Journalists
    * MayorR17;s and GovernorR17;s committees on employment
    * Researchers, including NIDRR grantees
    * State and Federal legislators and aides
    * State directors of special education
    * State vocational rehabilitation agency directors

  * Conducting focus groups to identify innovations and test the
    appropriateness of findings from survey and other
    information collection activities.
  * Reporting findings through special reports and the NCDDR
    publication, The Research Exchange.

Demonstration Activities. NCDDR demonstration activities are
conducted to determine the effectiveness of new strategies and
approaches in achieving intended dissemination and utilization
outcomes. Generally, these activities facilitate:\

  * Developing and using innovative and accessible World Wide
    Web information and feedback mechanisms;
  * Centralizing and contributing to Spanish language
    information sources describing disability research outcomes
    of NIDRR grantees;
  * Increasing use of currently available information and
    statistical resources supported through NIDRR funding;
  * Accessing and using collections of topical and research
    outcome information and materials produced through NIDRR
    funding;
  * Networking and information sharing of NIDRR grantees
    regarding effective dissemination and utilization practices
    used in outreach to specific target audiences;
  * Developing and implementing strategies for public
    information and marketing campaigns;
  * Conducting effective techniques for outreach in rural
    settings; and
  * Collecting, assessing, and accessing major archival public
    data sets frequently used in disability research activities.

Dissemination and Utilization Activities. The goal of the
NCDDRR17;s dissemination process is not the simple distribution
of materials and other resources but rather the use of research
outcomes in meaningful ways by those searching for such
information. Major activities in this area include:

  * Expanding successful demonstration activity outcomes into
    wider use among NIDRR grantees;
  * Maintaining a toll-free telephone, electronic, and fax
    communication channels for use by grantees and others;
  * Producing and distributing new informational resources
    highlighting the outcomes of NIDRR grantees;
  * Expanding World Wide Web doorways to topically-oriented
    information in broad areas such as: health and function,
    independent living, employment, technology, community
    integration, disability statistics, knowledge dissemination
    and utilization, and others;
  * Identifying "best practice" models in dissemination and
    utilization conducted by NIDRR grantees;
  * Establishing and maintaining a series of discussion lists
    that can be accessed by a wide range of audiences interested
    in learning more about specific areas of research outcomes;
  * Convening NIDRR grantees with a major dissemination and
    utilization focus for periodic collaboration and
    coordination; and
  * Surveying and reporting the state-of-the-art in
    dissemination and utilization practices of NIDRR grantees.

Technical Assistance Activities. Information and support
services are provided by the NCDDR. Technical assistance
offerings are designed to build understanding, skills, and
resources related to the dissemination and utilization of
disability research outcomes. Major activities in this area are:

  * Providing tailored onsite technical assistance support to
    grantees upon request;
  * Developing and providing individualized technical assistance
    information packets, mail lists, and other resources
    requested by grantees;
  * Providing logistical support to grantees in developing
    alternate formats of materials;
  * Assisting grantees in developing in-depth dissemination and
    utilization plans;
  * Developing and distributing issues of The Research Exchange
    to NIDRR grantees highlighting various technical assistance
    areas related to effective dissemination and utilization;
  * Providing assistance to grantees in planning and conducting
    evaluations of their dissemination and utilization outcomes;
  * Providing mechanisms for grantees to use in assessing use
    and satisfaction among viewers of their Web site; and
  * Facilitating development of case stories exemplifying the
    value of NIDRR grant outcomes.
  * Most NCDDR services and products are provided free-of-charge
    to current NIDRR grantees. Grantees may contact the NCDDR
    staff through any of the following avenues:

     Call Us

          1-800-266-1832
          512-476-6861
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          National Center for the Dissemination of
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          Southwest Educational Development Laboratory
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          Austin, Texas 78701-3281

Visit Us

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Related Reading Available Online from the NCDDR

http://www.ncddr.org/du/products/dddreview/toc.html
Disability, Diversity, and Dissemination: A Review of the
Literature on Topics Related to Increasing the Utilization of
Rehabilitation Research Outcomes among Diverse Consumer Groups
(1999). Austin, TX: National Center for the Dissemination of
Disability Research.

http://www.ncddr.org/du/products/dsi/index.html
Dissemination Self-Inventory. (1997). Austin, TX: National
Center for the Dissemination of Disability Research.

http://www.ncddr.org/du/products/faq.html
Frequently Asked Questions About Dissemination (1996). Austin,
TX: National Center for the Dissemination of Disability Research.

http://www.ncddr.org/du/products/characteristics.html
Westbrook, J. & Boethel, M. (1995). General Characteristics of
Effective Dissemination and Utilization. Austin, TX: National
Center for the Dissemination of Disability Research.

http://www.ncddr.org/du/products/guide1.html
Improving Links Between Research and Practice: Approaches to the
Effective Dissemination of Disability Research (1998). Austin,
TX: National Center for the Dissemination of Disability Research.

http://www.ncddr.org/du/products/guide2.html
Improving the Usefulness of Disability Research: A Toolbox of
Dissemination Strategies (1998). Austin, TX: National Center for
the Dissemination of Disability Research.

http://www.ncddr.org/du/products/review/index.html
A Review of the Literature on Dissemination and Knowledge
Utilization
(1996). Austin, TX: National Center for the Dissemination of
Disability Research.

http://www.ncddr.org/du/researchexchange/
The Research Exchange (1995-2000). Austin, TX: National Center
for the Dissemination of Disability Research.

References

Baker, E. L. (1984, March). Can educational research inform
educational practice? Yes! Phi Delta Kappan, 65(7), 453-455.

Blasiotti, E.L. (1992, March). Disseminating research
information to multiple stakeholders: Lessons from the
experience of the National Institute on Disability and
Rehabilitation Research. Knowledge Creation, Diffusion,
Utilization, 13(3), 305-309. Sage Publications.

Bradsher, J.E. (1996, January). Disability among racial and
ethnic groups. Disability Statistics Abstract, 10, pp. 1-4.
Available online:
http://dsc.ucsf.edu/UCSF/
pub.
taf?_UserReference=6C70B7E68C93AC12BD73D9&_
function=search&recid=56&grow=1

Carrillo, R., Lumbley, J., & Westbrook, J. (1984). Effective
networking: The role of the consultant. Consultant, 3(2), 37-45.

Corbett, H., Dawson, J., & Firestone, W. (1984). School context
and school change: Implications for effective planning. New
York: Teachers College Press/Columbia University.

Deal, T. (1984). Educational change: Revival tent, tinker toys,
jungle or carnival? Teachers College Record. 86(1), pp. 124-137.

Duarte, J.A. & Rice, B.D. (1992, October). Cultural diversity in
rehabilitation. Nineteenth Institue on Rehabilitation Issues.
Fayetteville, AR: Arkansas Research and Training Center in
Vocational Rehabilitation.

Fullan, M. (1985, January). Change processes and strategies at
the local level. The Elementary School Journal. 85(3), 391-422.

Fullan, M. (1982). The meaning of educational change. New York:
Teachers College Press/Columbia University.

Hall, G. & Hord, S. (1987). Change in schools: Facilitating the
process. Albany, NY: State University of New York Press.

Leung, P. (1992, June). Translation of knowledge into practice.
In Walcott & Associates, NIDRR National CRP Panel Final Report.
Washington, D.C.: Walcott & Associates.

Louis, K., Kell, D., Dentler, R., Corwin, R., & Harriott, R.
(1984). Exchanging ideas: The communication and use of knowledge
in educational settings. Cambridge, MA: Abt Associates, Inc.

Mace-Matluck, B. (1986). Research-based strategies for bringing
about school improvement. Austin: Southwest Educational
Development Laboratory.

National Center for the Dissemination of Disability Research
(1996). A review of the literature on dissemination and
knowledge utilization. Austin: Southwest Educational Development
Laboratory.

Pollard, J. (1989). Educational choice - thinking it through.
(INSIGHTS on educational policy and practice. No. 8). Austin:
Southwest Educational Development Laboratory.

Pollard, J. & Rood, M. (1989). Design and development of an
emerging-issues tracking system for state-level educational
policy and decisionmakers. Paper presented at SIG/Futures
Research and Strategic Planning Symposium of the American
Educational Research Association, San Francisco, California.

University of Wisconsin-Stout (1989). The provisions of
technical assistance for vocational rehabilitation. Menomonie,
WI: Author.

Westbrook, J. & Botterbush, K. (1989). Characteristics of
technical assistance in The provisions of technical assistance
for vocational rehabilitation, 16th Institute for Rehabilitation
Issues. Menomonie: University of Wisconsin-Stout.

Westbrook, J. & Lumbley, J. (1990, Spring). Consumer-driven
supported employment: A way to improve supported employment
services and outcomes. Bulletin of the National Model for
Supported Employment and Independent Living, Southwest
Educational Development Laboratory, Austin.

Developing an Effective Dissemination Plan is published by the
National Center for the Dissemination of Disability Research
(NCDDR) which is operated by the Southwest Educational
Development Laboratory (SEDL). SEDL is an Equal Employment
Opportunity/Affirmative Action Employer and is committed to
affording equal employment opportunities for all individuals in
all employment matters. Neither SEDL nor the NCDDR discriminate
on the basis of age, sex, race, color, creed, religion, national
origin, sexual orientation, marital or veteran status, or the
presence of a disability. This document was developed under
grant H133A990008-A from the National Institute on Disability
and Rehabilitation Research (NIDRR) in the U.S. Department of
EducationR17;s Office of Special Education and Rehabilitative
Services (OSERS). However, these contents do not necessarily
represent the policy of the U.S. Department of Education, and
you should not assume endorsement by the Federal government.

This document is available in alternate formats upon request.


Copyright c 2000 by Southwest Educational Development Laboratory




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